Leadership

THE BIG IDEA: Humor is a powerful, largely underutilized resource that can uplift your organization. Today we’ll look at how Southwest Airlines uses humor to stay on top. __________________ Bleary-eyed passengers who have come to equate air travel with their worst living nightmare have to fight hard...

THE BIG IDEA: Outperforming leaders tend to be growth-oriented, both within themselves and within their organization. This week’s article highlights thirteen characteristics of self-actualizing people observed by Maslow. __________________ Psychologists primarily studied mental illness for the first 50 years of the field’s existence. After World War II, Abraham...

six-thinking-hats THE BIG IDEA: Conducting more effective meetings is a constant challenge. How do you manage conflict and internal tensions while enhancing ideation and collaboration? Use the Six Thinking Hats.

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Do your meetings often become a political dance of excuse making? Do you consider most meetings you attend to be highly productive and results-oriented or are they mediocre and unnecessary?

THE BIG IDEA: The old paradigm of employee motivation can actually be hurting your business’s performance. Social psychology offers fresh insights on what drives modern humans to perform at their best. __________________ If there was a strategy that would simultaneously improve your personal effectiveness and organization growth,...

THE BIG IDEA: Executive leaders are faced with a big question: Who should they put first: customers, employees, shareholders, or management? The best answer lies in understanding how each area relates to the other. __________________ Who comes first in your business? Customers Employees Shareholders Management This is one of those frustrating questions....

THE BIG IDEA: Courage and boldness are defining characteristics of visionary CEOs committed to customer-centric innovation and redefining their markets. __________________ Your starship is staffed with competent officers who possess specialized training and knowledge. Your warp drive is ready. That is, you possess the creative capital, ingenuity, and...