14
Apr
The Apology: A Tough Art to Master
Here is a cautionary tale: United Airlines stock drops $1.4 Billion after a passenger-removal controversy.
Here is a cautionary tale: United Airlines stock drops $1.4 Billion after a passenger-removal controversy.
By the former Chief Marketing Officer of Walmart, Paul Higham
I suspect that most 13-year-olds are curious about their future—I know I was. One day, my mother brought home a little black and yellow hard-backed book called Careers (I’m not entirely sure of the title, as this was nearly 50 years ago). I found a quiet place and devoured the book.
Salviati: Now you see how easy it is to understand.
Sagrego: So are all truths, once they are discovered; the point is in being able to discover them.
THE BIG IDEA: To do this, examine what values have guided you, how your leadership role has evolved and how you have shaped the workplace culture.
THE BIG IDEA: 2017 is here. It's time to think on, plan for, mitigate against, and dream about what your customers will need, want and LOVE in the year ahead.
The Big Idea: How to make work more enjoyable this holiday season.
The Big Idea: How to better communicate an image of the future that draws others in.