Author: BJ Bueno

02 Sep

companies often don’t realize they’re boring their customers and employees.

You’re probably doing many things right. But if you’re not careful, it’s easy to fall into habits that result in customers and employees becoming disinterested.

Interesting businesses aren’t just talked about more frequently in the media. Their businesses are alive. Energy flows throughout their organizations into the heart and minds of its customers. 

This open exchange between business and customer continually breathes new life into the enterprise. It also helps to grow the business.

Here’s a list of ten things companies often unintentionally do that bore their customers and employees and what interesting companies do differently. 

06:17 / Marketing
25 Aug

Cult Brands give their customers the sense that they belong.

Human beings have a powerful, instinctive need to belong.

Abraham Maslow was the first to highlight this basic human need. After people meet their physiological and safety needs, they seek a sense of love and belonging. And, when the need for belonging goes unmet, humans become unhappy and behave in unhealthy ways.

The need to belong influences your enterprise both internally and externally.

16:25 / Marketing
04 Aug

Inspired organizations create environments where people want to come to work.

Achieving your company's vision requires having everyone in the organization working towards achieving that goal. Here are ten ways to inspire people in your organization on the way to achieving your company's vision.

10:10 / Leadership
28 Jul

Everything has changed—on the surface. Underneath, the unconscious motivators that drive consumer behavior remain the same.

If we stand here now and look back into the mists of time to the very first days of human commerce we'll discover that business owners have always wanted the answer to a single question: what makes consumers act the way they do?

One of the factors that drive consumer behavior, consciously or otherwise, is meeting individual needs. You're familiar with Maslow's hierarchy of needs, the model that tells us that we are all in possession of certain innate needs that must be met in order for us to enjoy optimal physical and psychological health.

19:57 / Marketing
14 Jul

Inspiring leaders see their companies’ journeys as grand stories.

Why are we drawn into stories about adventures? What is our fascination with journeys traveled by characters like Harry Potter or Katniss Everdeen or Washington crossing the Delaware or the fabulously named Rough Riders?

Mythology expert Joseph Campbell tells us that these adventures are all part of the hero’s journey—a schema laid out in his ground-breaking book The Hero with a Thousand Faces. The heroic quest predates written language and its primary structure can help guide teams through massive changes. This story structure is all but hardwired into the human brain: We tell stories this way because stories that follow this pattern release transformative psychological power.

20:35 / Inspiration / Leadership / Personal Development
06 Apr

When times get difficult, leaders tend to take on burdens greater than they can carry alone. But, this is an impossible situation. In order to achieve anything great in an organization, you need a team to help you get there.

Here are five ways to enable your team to help you achieve your organization's goals.

06:41 / Leadership
29 Mar

The quintessential leader lives in the moment and leads from the heart. —Lance secretan

And now these three remain: faith, hope and love. But the greatest of these is love.1 Corinthians 13:13

Real leadership is value-driven, based on principles such as humility, accountability, positivity, and love. Here are eight principles for a more humanistic approach to leadership:

Embody Values: Values determine what types of behaviors are in line with your company's purpose that will help you achieve your vision. Values can never be given up. They guide you in good times and in tough times. They determine what you are and what you are not. Living up to your values protects you from cynics.

22:50 / Inspiration / Leadership