The Big IDEA: Master people skills and harness the power of body language to start conversations with anyone, anywhere, anytime. 
THE BIG IDEA: In its first 25 years, this cult phenomenon launched three TV series and six films, making billions in the process.
Magic has always been part of the human story: Magic is part of the rituals of shamans; the ancient Egyptian priesthood; Moses worked magic before Pharaoh's court; magic is weaved into to the cosmic chess game of Greek mythology. Magic reconnects us to the experience of wonder. 
THE BIG IDEA: Develop four statements about your business that will solidify your brand in both your industry and your customersâ minds. 
THE BIG IDEA: Real customers are today's stars. 
THE BIG IDEA: To implement change successfully, your organization must be ready. Here are some time-honored techniques to help create a culture primed for transformation and rapid innovation. 
THE BIG IDEA: Are your ready for change? Business is speeding up faster and faster. Get ready for change and your brand will survive and thrive.
THE BIG IDEA: Conducting more effective meetings is a constant challenge. How do you manage conflict and internal tensions while enhancing ideation and collaboration? Use the Six Thinking Hats.
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Do your meetings often become a political dance of excuse making? Do you consider most meetings you attend to be highly productive and results-oriented or are they mediocre and unnecessary?THE BIG IDEA: How do you build a marketing program that attracts the maximum number of customers while simultaneously fostering loyalty? You start by segmenting your customers based on their commitment toward your business. __________________ Letâs meet three very different customers: Susan, Lisa, and Stanley. Susan is looking...