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Salim Bueno

BJ Bueno and Life is good CEO Bert Jacobs Host Keynote at National Retail Federation’s Annual Convention

In their keynote address, BJ Bueno and Bert Jacobs share insights on how CEOs can use core values to grow their retail businesses.

Marketing-Speaker-BJ-Bueno-Bert-Jacobs-NRF-2014

New York City, NY (PRWEB) January 08, 2014

Where do the nation’s top CEOs of major retail businesses go to share their experiences and gain new marketing insights? The National Retail Federation (NRF) is hosting their annual convention, “Retail’s Big Show,” at Jacob Javits Center in New York City from January 12th to 15th.

Marketing thought leader, author, and founder of The Cult Branding Company, BJ Bueno, hosts an exciting keynote address, joined to the stage by CEO and cofounder of the successful lifestyle brand Life is good, Bert Jacobs.

Today’s retailers must work hard to understand the subconscious motivations and needs of their customers. In their engaging talk, “Optimism, Compassion, and Joy: How Selling the Right Mindset Can Grow Your Brand,” Bueno and Jacobs will illuminate how knowledge of a brand’s company culture and core values can provide an effective approach to attracting more customers.

“Companies that consciously identify their organization’s core values,” explains loyalty expert BJ Bueno, “have an easier time projecting those values into their marketing strategies as well as the overall retail experience. This strategic focus helps clarify branding initiatives and to attract more loyal customers who are in alignment with what the organization stands for.”

Attendees will learn how to bring a thriving positive energy to their brand experience from one of today’s most optimistic brands, Life is good. Bert Jacobs will share his experiences and insights on building a multinational retail brand from the ground up with a simple affirming message.

Major Retailers Use the Power of the Unconscious to Gain Market Share

Orlando, Florida (PRWEB) April 08, 2013

Succeeding in one of the toughest retail environments ever seen has presented today’s business leaders with a unique challenge. It is essential to predict customer desires in advance while delivering a highly customized level of service, consistently and in real time.

The Cult Branding Consulting Suite is a new host of services offered by BJ Bueno and his consulting team at The Cult Branding Company designed to provide retailers with the strategic insights necessary for healthy business growth. Bueno, author of “The Power of Cult Branding” (Crown Business) and “Customers First” (McGraw-Hill), and his team’s unique methods delve into the tangled, nuanced web of human behavior to discover what factors and forces consumers are most responsive to.

It‘s estimated that over 90% of consumer behavior is unconscious. Consumers don’t know why they make their purchasing decisions. However, they do continually give off behavioral clues that smart retailers can use to create a competitive advantage.

For over ten years, The Cult Branding Company has been serving leading retailers such as Kohl’s Department Stores and The Life is good Company with in-depth analysis, consumer insights, and strategic consulting with measurable results. The launch of the Cult Branding Consulting Suite helps retailers capitalize on its proprietary research methods for revealing the consumer psyche.

“Instead of taking a cookie-cutter approach to marketing as many business consultants often do, we take a different angle,” explains Cult Branding’s Director of Research Aaron Shields. “We look at the patterns in consumer data to uncover the unique drivers of differentiation for a company’s brand — in the context of its specific breed of customers. Then we develop customized strategic initiatives that will lead to significant top-line revenue growth.”

The Cult Branding Consulting Suite eliminates the mysteries of retail. Their unique, proprietary process provides retailers with identifiable action steps retailers can use to build sustainable brands.

This proven customer-forward approach takes into account every aspect of retail operations, from merchandising and store design to crafting irresistible marketing and messaging. By identifying and articulating the precise path to attracting highly profitable customers, the Cult Branding Consulting Suite provides a guide to sustainable revenue growth for today’s leading brands.

THE CULT BRANDING COMPANY is a strategic consulting firm that delivers consumer insights and actionable strategies that contribute to measurable increases in market share and top-line revenue growth. They are board members of National Retail Federation and the Retail Advertising and Marketing Association. Clients include Kohl’s Department Stores, Turner Classic Movies, LA Lakers, and The Life is good Company.

View the original release here.

How to Create a Brand

Business leaders instinctively know that customer loyalty is important, but many feel it is a fruitless endeavor to try to truly win the hearts and minds of their customers. Instead, the “merchant mind” takes over and the focus becomes on the next transaction instead of building a long-term relationship with your customer.

When executives first hear about the notion of building a Cult Brand, they often wonder, “Can we really do it? Can our brand achieve “cult” status? And if so, what would that look like?”

The answer, of course, is, “Yes, you can.” To see what a Cult Brand looks like, watch this brief video of an IKEA store grand opening.

 


 

How does IKEA do it?

Knowingly or not, they follow the Seven Rules of Cult Brands.

What does it mean to be Cult Brand Certified?

The Cult Branding Company has been studying the unique qualities of Cult Brands for over ten years. The initial research introducing the concept of Cult Branding and profiling 9 magnetic brands including Apple, Oprah, and Harley-Davidson was published in The Power of Cult Branding (Random House) co-authored by BJ Bueno in 2002. The Cult Branding Company’s research team continues to study the factors behind true customer loyalty.

We don’t take this certification lightly. A panel of reviewers including Cult Brand expert BJ Bueno evaluate each potential brand, analyzing it from the perspective of the Seven Rules of Cult Brands.

 

Do you think you know a brand that qualifies for Cult Brand status?

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Android: Google’s Next Big Move

In an April 18, 2007 post on our virtual office, I predicted that Google would unveil an operating system (OS) accessible from anywhere. Although not exactly what I had envisioned, I was excited when, in November 2007, Google announced the Android OS.

Android is the product of the Open Handset Alliance (OHA), which consists of thirty-four technology companies. Android is built on Linux and is the first open-source mobile OS. It is highly customizable, allowing mobile phone companies and developers to customize the software to provide the best experience for the user. It’s like having a suit—the OS—tailored to the person—the mobile phone—rather than expecting one suit to fit the body of ever person—the traditional approach of mobile operating systems, like Windows Mobile.

The HTC Dream, the first Android-equipped phone, is set to be released through T-Mobile in October, with presales for existing customers beginning on September 17. Like every major release, Android-equipped phones were initially dubbed possible iPhone killers. But, some recent industry reports have started to look less favorably on Android’s potential.

Android is going to be anything but a surefire hit. The leaked pictures of the HTC Dream make it clear that at least the first phone is going to live or die by the functionality of the Android OS.

Android’s greatest asset is also going to be its greatest liability: companies will have to customize Android for each phone. In effect, the viability of the product is going to depend on how well the phone integrates with the OS, and vice versa. And this is ultimately out of Google’s hands in the hands of the carriers and mobile developers that are part of the OHA.

It will probably take awhile before a company releases a phone incorporating the Android software that will stack up well against the functionality of the iPhone. This says more about the mobile companies’ abilities to create an integrated user-friendly design than the viability of Android.

And, turning Android and the phone into a match made in heaven is going to be a problem amplified by many of the OHA members also being members of the Symbian Foundation—another open-source mobile platform in the works. This could lead to the same companies attempting to design phones using competing open source mobile platforms that require their operating systems to be tailored to the needs of each phone. It sounds like a huge potential headache that could compete for resources.

The best use of Android won’t be an attempt to make an iPhone killer; the best use won’t even compete for the same market—the all-in-one, portable, multimedia device. It’s best use will be to embrace the power of customization and allow mobile devices to be fully tailored to an individual’s needs. If Android is successful, this will probably result in mobile phone devices aimed at specific functional requirements, which will then be able to be customized further according to a certain business’s or individual’s needs. Phones will be able to be tailored to the individual on a mass scale at an affordable price. Perhaps Android will take on the Long Tail of the mobile industry, enabling niche phones.

Beyond the mobile-handset market, Android may, if Google has anything to say about it, play a major role in bringing mobile marketing to life. How mobile marketing will pan out is anyone’s guess, with the $1 billion question being how to not annoy the user. If open source is leading the way, I wouldn’t be surprised if we eventually see phones and possibly even monthly contracts subsidized by advertisers. And that may go a long way to lowering the annoyance factor.

The future of Android is uncertain. I don’t plan on trading my iPhone in for a GPhone anytime soon, but I can’t wait to see what Android holds for the future of the mobile market.

Where to go from here