20
Nov
How to Show Love to Your Customers
THE BIG IDEA: Love is an unexpressed, yet vital element for attracting loyal customers. Here’s a practical approach to harnessing the power of love.
THE BIG IDEA: Love is an unexpressed, yet vital element for attracting loyal customers. Here’s a practical approach to harnessing the power of love.
THE BIG IDEA: The imagination is perhaps your most underutilized resource that, if tapped, can transform your organization through innovation and forever alter the course of your business.
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In a 1929 interview, Albert Einstein said: “Imagination is more important than knowledge. For knowledge is limited, whereas imagination embraces the entire world, stimulating progress, giving birth to evolution.” Do you think he was correct?
THE BIG IDEA: Integrity is the foundation for trust. Trust is the most important characteristic people look for in leaders. It’s also the driving force behind customer loyalty.
THE BIG IDEA: Performance reviews may actually be hindering employee performance and interoffice communication. Timely one-on-one dialogues with your employees can be infinitely more effective and economical.
Do you know what it takes to make your competition irrelevant?
Are you aware of growth strategies that work in up and down markets?
THE BIG IDEA: Delivering presentations that stick is a staple of extraordinary leaders. Here are three tips to help you hone your presentation skills.
THE BIG IDEA: Core values only make a positive impact on an organization when they are fully embodied by leadership.
THE BIG IDEA: Ten reminders to help you create an environment where people feel free to try, fail, learn, and try again.
THE BIG IDEA: Humor is powerful core value that you and your organization can utilize to grow and flourish in foolish, remarkable, and unexpected ways.