Marketers love dashboards.We track journey stages, conversion paths, brand scores, and behavioral funnels.We slice, segment, and analyze until the numbers sparkle. But before any of that matters, thereās one truth every leader needs to face:If your employees arenāt energized, aligned, and proud of the brand they...
āIdeas are worthless. Execution is everything.ā It sounds tough. It sounds practical. It sounds disciplined. But itās only half true. Sam Altman once said something that flips this on its head: āThe good founders are the people who have ideas all the time.ā Not one brilliant idea. Thousands. And that line should...
Most brands donāt fail because their strategy is wrong. They fail because they are boring. Boring brands get ignored, and in a world where attention is the most expensive currency, āignoredā is the most dangerous position you can occupy. According to System1ās Cost of Dull report,...
Somewhere along the way, āreachā became a bad word. Marketers started saying it with hesitation, as if being broad or inclusive meant being wasteful or unfocused. I donāt see it that way. After years of helping brands grow, Iāve learned that reach is the foundation of relevance. Too often,...
The travel and hospitality industry lives inside a trillion-dollar illusion: the belief that loyalty is something you can buy with points, perks, and programs. It isnāt. After decades and millions of miles, Iāve learned something that every brand, hospitality or otherwise, needs to hear: Loyalty doesnāt come from...
Business decisions have always balanced three ingredients: gut, guesswork, and a little hope that the data you pulled from five different places is still relevant. Thatās starting to change. With Googleās new location intelligence tools, we can finally bridge the gap between intuition and insight, turning what...
Most marketing teams post and hope. The top brands post with a system. Thatās the real difference between random visibility and reliable revenue. Content isnāt a lottery where you buy tickets (posts) and hope one goes viral. Itās a funnel, a structured process designed to move people from...
In a marketplace overflowing with channels, algorithms, and endless digital noise, itās tempting for executives to chase the newest shiny platform. But the data tells a different story. When it comes to driving overall marketing performance, no medium multiplies impact like television. A Kantar study revealed...
People often confuse insights with strategies, but theyāre not the same thing. Knowing the difference is what separates breakthrough thinking from wasted effort. An insight is a revelation. Itās the āahaā moment that makes you look at the problem in a new way. Think of it...
Hereās an uncomfortable truth Iāve seen too many established brands overlook: bidding on branded keywords might be a waste of money. Back in 2012, eBay ran a fascinating experiment with economists Tom Blake, Chris Nosko, and Steve Tadelis. They shut off paid search ads in certain...