THE BIG IDEA: Love is an unexpressed, yet vital element for attracting loyal customers. Hereâs a practical approach to harnessing the power of love. 
THE BIG IDEA: The imagination is perhaps your most underutilized resource that, if tapped, can transform your organization through innovation and forever alter the course of your business.
__________________
In a 1929 interview, Albert Einstein said: âImagination is more important than knowledge. For knowledge is limited, whereas imagination embraces the entire world, stimulating progress, giving birth to evolution.â Do you think he was correct?
THE BIG IDEA: Delivering presentations that stick is a staple of extraordinary leaders. Here are three tips to help you hone your presentation skills. 
THE BIG IDEA: Ten reminders to help you create an environment where people feel free to try, fail, learn, and try again. THE BIG IDEA: Outperforming leaders tend to be growth-oriented, both within themselves and within their organization. This weekâs article highlights thirteen characteristics of self-actualizing people observed by Maslow. __________________ Psychologists primarily studied mental illness for the first 50 years of the fieldâs existence. After World War II, Abraham...
THE BIG IDEA: Supporting behavioral change in employees and customers becomes possible when you understand what motivates human beings to change and why change usually doesnât happen. __________________ Tom is a highly talented employee with an impressive CV. He had the precise skills and past experiences you...
THE BIG IDEA: Inspiring others doesnât require charisma; it asks us to relate to our fellow human beings. To become more effective at moving people, improve your ability to take another personâs perspective. __________________ Robert was appointed CEO of a regional chain of banks three years ago. As...
THE BIG IDEA: Mentoring is a cornerstone skill of any chief executive committed to fostering a learning organization with a culture of continuous growth. This article highlights five things leaders can keep in mind to improve this vital skill. __________________ Before departing for the Trojan War, Odysseus leaves his...
THE BIG IDEA: Giving feedback is an important skill for anyone managing people. This article highlights seven principles for providing feedback that gets results and explores ways of overcoming resistance employees have to receiving feedback. __________________ A sports coach stands on the sidelines, peering over all of his players...
Itâs Monday morning. Someone on your team enters your office. Thereâs a major problem with your new product release or your store opening or an interdepartmental conflict. It doesnât matter what it is; it only matters how you respond. How well you respond all depends on your mental...