Last week, we wrote about the power of the individual customers to transform your business. The intensely-devoted customers we highlightedâthe Brand Loversâseek out like-minded individuals to form brand communities. These groups become close-knit with ties that resemble familyâor in modern parlance: they become framily. Hereâs a...
The Big Idea: How to make work more enjoyable this holiday season. Abraham Van Helsing: âI want you to believe.â Dr. John Seward: âTo believe in what?â Abraham Van Helsing: âTo believe in things that you cannot.â âBram Stoker, Dracula
THE BIG IDEA: An optimistic, non-zero-sum approach is a smart way to avoid turf wars, fuel workplace collaboration, and unite teams around common solutions. 
The Big IDEA: Master people skills and harness the power of body language to start conversations with anyone, anywhere, anytime. âWhen people appear to be something other than good and decent, it is only because they are reacting to stress, pain, or the deprivation of basic human needs such as security, love, and self-esteem. The greater our need for food or safety or affection or self-esteem,...
THE BIG IDEA: Creating a work environment that attracts and retains talented, motivated people doesnât happen accidentally. It requires conscious effort, strong leadership, and a little dose of magic. 
THE BIG IDEA: Follow these four tips to improve your attitude toward gratitude and elevate your level of happiness every day. 
THE BIG IDEA: Play is essential for creativity, collaboration, and positive mental health. This article explores how a more playful attitude can elevate your business.
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Somehow, many of us have come to associate business with seriousness. The mindset is: Playfulness is childish. Adults are serious; business professionals even more so. When you were a child, your parents might have told you: âStop playing around!â And you just might have listened too well. Play and playfulness, however, are incredibly important for both your work and your organization.
THE BIG IDEA: The strategies in todayâs article can radically alter how you work and can yield results uncommon to even the highest performing leaders.