As children, we are taught the laws of forgiveness and encouraged to verbalize three simple words that are often the hardest to say, âI am sorry.âNo one likes to admit when theyâre wrong. It makes us feel vulnerable, exposed, and defenseless. We have a hard...
It has often been said that trust is the critical element of social bondingâthe glue that binds relationships. Taking a sociological perspective, Barbara Misztal explains in her book Trust in Modern Societies that trust has three social implications: 1) it makes social life more predictable, 2)...
Greek historian Thycydides aptly noted, âThe secret of happiness is freedom. The secret of freedom is courage.â Choice is the act of making a decision. But itâs more than that. Choice, by enhancing oneâs perception of control and freedom, can increase oneâs sense of happiness. The...
Youâre running a business meeting. You notice the tone of the meeting begins to escalate. Someone on your team accuses another for not delivering his work by the deadline. A domino effect ensues. People get defensive. Tempers begin to flare. Emotions run off course. Like...
Every marketing company has the answer. But, solutions to marketing problems arenât simple 2+2=4 answers. Solutions to marketing problems can be like learning actingâSanford Meisner, one of the greatest acting teachers of the 20th century, would sometimes expel students from his class, not because they were...
Last night I gazed into my psychic crystal ball and discovered a popular trend: creating new names, words, and phrases to describe things that we already have words to describe. Itâs as if the old words have lost their meaning and we need to give...
Know Thyself The first cardinal rule of becoming a therapist is Know Thyself. Therapists-in-training will spend countless hours in the classroom learning fundamental theories of the mind and will spend years under supervised practice learning how to master the art of therapy. Yet entering in oneâs own personal...
Almost every company is doing something they shouldnât be. Nothing akin to the deceptive practices of Enron, but something that in someway hurts or dilutes the value of the brand. When Steve Jobs returned to Apple he encountered more products than Shiva could juggle. In Inside...
Ah, laughter, the timeless elixir for the soul. Passengers, taking a Southwest Airlines flight for the first time, are graciously taken aback by the flight crewâs lighthearted sense of humor. Compared to other commercial airlines whose stewards and stewardesses are dressed to the nines, with perfectly...