Over the years, I’ve written a lot about customer loyalty, brand love, and building communities. But if I had to sum up the heart of it all in two words, it would be this: 👉 Customers First That’s why I wrote my third book with exactly that...
👋 Hey Cult Branding fam—it’s BJ Bueno again. Today, I want to talk about something we all know is powerful… but rarely understand deeply: word-of-mouth. Why do some brands get talked about constantly—while others get ignored? That’s the question I set out to answer in my second book: Why...
👋 Hey friends, it’s BJ Bueno here. First off—welcome to all the new readers joining our Cult Branding community! I’m really glad you’re here. Every once in a while, I like to take it back to where this whole journey started for me: my first book,...
Hi there—it’s me, BJ Bueno 👋 If you’re new here—welcome! We’ve had a lot of new subscribers recently, and I just wanted to take a moment to say hello and introduce myself. I’m the founder of The Cult Branding Company and the author of a few books...
At Cult Branding, we don’t chase trends—we decode human behavior. We seek out how people really connect with brands—how they form communities, foster shared identity, and create meaning. So when Google used AI to analyze over 4,700 of YouTube’s top-performing ads, I paid close attention. Their...
This past June, YouTube CEO Neal Mohan stood onstage at Cannes Lions and reminded us that a revolution in storytelling has already happened—we’re living in it. And if you're a marketing leader, the implications are massive. “Today, YouTube is the epicenter of culture. Not forgettable fads,...
Most brands see media strategy as logistics: channels, CPMs, impressions.But the media isn’t just a delivery system—it’s a declaration. Your media choices tell your customers who you are and what you value. Every placement, every partnership, every format sends a message—whether you intend it or not. And when...
Every brand wants loyal customers. But loyalty alone isn’t enough to spark real growth. The brands that thrive—the ones that become movements—do something more: they create evangelists. These are the customers who don’t just buy—they believe. They advocate. They bring others along for the ride. How...
Most brands spend millions chasing loyalty. But the deepest form of loyalty—evangelism—isn’t bought. It’s earned. Cult Brands don’t just attract customers. They create believers. These brands build emotional bonds so strong that customers don’t just return—they recruit others, defend the brand, and incorporate it into their...
Over 25 years ago, I stepped away from the traditional agency world. Not because I didn’t love the work—but because I didn’t love the model. I didn’t want to build something that looked like every other agency. I wanted to build something with soul, and...