Over the years, Iâve written a lot about customer loyalty, brand love, and building communities. But if I had to sum up the heart of it all in two words, it would be this: đ Customers First Thatâs why I wrote my third book with exactly that...
đ Hey Cult Branding famâitâs BJ Bueno again. Today, I want to talk about something we all know is powerful⊠but rarely understand deeply: word-of-mouth. Why do some brands get talked about constantlyâwhile others get ignored? Thatâs the question I set out to answer in my second book: Why...
đ Hey friends, itâs BJ Bueno here. First offâwelcome to all the new readers joining our Cult Branding community! Iâm really glad youâre here. Every once in a while, I like to take it back to where this whole journey started for me: my first book,...
Hi thereâitâs me, BJ Bueno đ If youâre new hereâwelcome! Weâve had a lot of new subscribers recently, and I just wanted to take a moment to say hello and introduce myself. Iâm the founder of The Cult Branding Company and the author of a few books...
This past June, YouTube CEO Neal Mohan stood onstage at Cannes Lions and reminded us that a revolution in storytelling has already happenedâweâre living in it. And if you're a marketing leader, the implications are massive. âToday, YouTube is the epicenter of culture. Not forgettable fads,...
Most brands see media strategy as logistics: channels, CPMs, impressions.But the media isnât just a delivery systemâitâs a declaration. Your media choices tell your customers who you are and what you value. Every placement, every partnership, every format sends a messageâwhether you intend it or not. And when...
In a world flooded with agencies promising everything under the sun, our approach is refreshingly different. We donât believe in one-size-fits-all solutions. We donât chase awards. And weâre not here to wow you with pitch decks filled with jargon. Instead, we do something radical: we listen. Deeply....
Hereâs a hard truth: Most successful brands sell dreamsânot reality. Thatâs not a cynical take. Itâs just how humans are wired. Airbnb doesnât show you the cramped basement apartment with a clunky lock and an awkward host. They show you the treetop retreat in the jungle or the...
In marketing, targeting is often hailed as the holy grail. With todayâs digital tools, we can zero in on precise audience segmentsâdown to job title, purchase intent, or even what someone had for lunch. Itâs no wonder that many marketers, especially those focused on performance,...
Spotify does something many brands struggle with: it makes billions of users feel like itâs made just for them. From personalized playlists to culture-savvy campaigns, Spotify turns creativity into a competitive advantageâand it keeps customers coming back. The key? Strategic storytelling that builds an emotional connection....