Inspiration

In Cult Brands, leadership isn’t just about strategy, operations, or profit.It’s about creating clarity, especially when it comes to the customer. As the Cult Branding Workbook puts it: “Each team member must clearly understand how he or she contributes to the customer’s experience.” This one sentence captures what...

What if we’ve misunderstood inspiration all along? What if inspiration isn’t something we summon, but something that summons us? A Scientific Look at Inspiration Psychologists Todd Thrash and Andrew Elliot have studied inspiration in depth. They found it isn’t random—it follows a consistent psychological pattern composed of three...

In today’s workplace, retaining top talent is more challenging than ever.  High turnover and the “Great Resignation” have left many companies scrambling to keep employees engaged.  However, some brands—Google, Zappos, and Patagonia—have cracked the code on employee loyalty. What’s their secret?  They create cultures where people genuinely want to...