Branding

Image and perception go hand in hand.  Without a great image, there’s no perception.  And without perception, there’s no value.  Often overlooked, getting the right image for your brand is a big deal.  From website photos to the people you choose to represent your brand, visuals shape how people...

In today’s competitive market, brand loyalty isn’t just a luxury—it’s a promise that fuels sustainable growth. CEOs, it's time to harness this power and turn your customers into passionate advocates.  Here's how: Creating emotional connections is essential. Apple’s loyal fanbase isn’t just about technology; it’s about a...

Hey Brand Builders, Have you ever wondered how to make your brand come to life in a way your audience can step into?  Netflix has nailed it with Stranger Things.  The magic isn’t just on-screen—it’s now in real-life experiences and retail locations where fans can dive into the...

Here are a few brand loyalty killers: 🛑 "That's our policy." 🙅‍♂️ "There's nothing I can do." ⏳"You'll have to wait." 🤷‍♀️ "I don't know." 🚫 "It's not my job." 😠 "You're wrong." 🏢 "That's not my department." 🔄 "You'll have to speak to someone else." 💸 "You'll have to pay extra for that." 🙅‍♀️...