Author: BJ Bueno

Here are a few brand loyalty killers: 🛑 "That's our policy." 🙅‍♂️ "There's nothing I can do." ⏳"You'll have to wait." 🤷‍♀️ "I don't know." 🚫 "It's not my job." 😠 "You're wrong." 🏢 "That's not my department." 🔄 "You'll have to speak to someone else." 💸 "You'll have to pay extra for that." 🙅‍♀️...