Cult Branding

Image and perception go hand in hand.  Without a great image, there’s no perception.  And without perception, there’s no value.  Often overlooked, getting the right image for your brand is a big deal.  From website photos to the people you choose to represent your brand, visuals shape how people...

In today’s competitive market, brand loyalty isn’t just a luxury—it’s a promise that fuels sustainable growth. CEOs, it's time to harness this power and turn your customers into passionate advocates.  Here's how: Creating emotional connections is essential. Apple’s loyal fanbase isn’t just about technology; it’s about a...

Hey Brand Builders, Have you ever wondered how to make your brand come to life in a way your audience can step into?  Netflix has nailed it with Stranger Things.  The magic isn’t just on-screen—it’s now in real-life experiences and retail locations where fans can dive into the...

In the business world, where strategies and market forces often take center stage, the essence of personal touch and sheer hard work can sometimes be overlooked.  However, there are exemplary leaders whose journeys illuminate the power of being deeply personal and exceptionally hardworking.  These qualities resonate profoundly...

Here are a few brand loyalty killers: 🛑 "That's our policy." 🙅‍♂️ "There's nothing I can do." ⏳"You'll have to wait." 🤷‍♀️ "I don't know." 🚫 "It's not my job." 😠 "You're wrong." 🏢 "That's not my department." 🔄 "You'll have to speak to someone else." 💸 "You'll have to pay extra for that." 🙅‍♀️...