THE BIG IDEA: Humor is powerful core value that you and your organization can utilize to grow and flourish in foolish, remarkable, and unexpected ways. 
THE BIG IDEA: Five habits that offer every leader continuous room for improvement in actualizing their potential and growing their organization. THE BIG IDEA: Humor is a powerful, largely underutilized resource that can uplift your organization. Today we’ll look at how Southwest Airlines uses humor to stay on top. __________________ Bleary-eyed passengers who have come to equate air travel with their worst living nightmare have to fight hard...
THE BIG IDEA: Seven psychological factors that drive your customers to spread the word about your products and services. __________________ How do you get your customers talking about your products and services? You work hard to create amazing experiences for your customers—experiences worth talking about. Here are seven principles...
THE BIG IDEA: Outperforming leaders tend to be growth-oriented, both within themselves and within their organization. This week’s article highlights thirteen characteristics of self-actualizing people observed by Maslow. __________________ Psychologists primarily studied mental illness for the first 50 years of the field’s existence. After World War II, Abraham...
THE BIG IDEA: Conducting more effective meetings is a constant challenge. How do you manage conflict and internal tensions while enhancing ideation and collaboration? Use the Six Thinking Hats.
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Do your meetings often become a political dance of excuse making? Do you consider most meetings you attend to be highly productive and results-oriented or are they mediocre and unnecessary?THE BIG IDEA: Here are seven benefits for making your best customers the central focus of your organization’s primary directive. __________________ No matter how big your marketing budget, you can’t market to everyone. The more restricted your budget, the more intelligent your approach needs to be. Your best...
THE BIG IDEA: The old paradigm of employee motivation can actually be hurting your business’s performance. Social psychology offers fresh insights on what drives modern humans to perform at their best. __________________ If there was a strategy that would simultaneously improve your personal effectiveness and organization growth,...
THE BIG IDEA: Executive leaders are faced with a big question: Who should they put first: customers, employees, shareholders, or management? The best answer lies in understanding how each area relates to the other. __________________ Who comes first in your business? Customers Employees Shareholders Management This is one of those frustrating questions....
THE BIG IDEA: Courage and boldness are defining characteristics of visionary CEOs committed to customer-centric innovation and redefining their markets. __________________ Your starship is staffed with competent officers who possess specialized training and knowledge. Your warp drive is ready. That is, you possess the creative capital, ingenuity, and...