The Novelty Paradox: Why Your Attractive New Ad May Make Your Brand Less Meaningful
Most commercial messages contain too many elements, all competing with one another for our understanding, and the elements themselves may be uninteresting, unclear, or off-message. Marty Neumeier, ZagCompanies try to make their brands stand out and be different: they try to constantly be new to gain a competitive advantage. In short, they use newness as a path to relevance. But, this quest to be relevant has affected their ability to be meaningful.