Some of the most profitable companies and brands I work with have something in common:  They find a way to put the customer first.  They do this by adding the customer to the company's core values.  Customer-centricity is a core value exemplified by companies like Scheels, which explicitly...

Welcome to the world where emotions are not just felt—they are the building blocks of powerful brand relationships.  Understanding the role of emotions in brand attachment benefits brand builders aiming to create an unforgettable presence in consumers' minds and hearts. It is essential.  Dive into the emotional rollercoaster...

https://youtu.be/zEygcDikuwI?si=vKRCeAYtFHfA-x4m Hello, Leaders! Grounding your organization in strong core values is beneficial and essential.  Our latest exploration of Cult Branding offers profound insights into how core values can steer decision-making, influence behaviors, and define your company culture. Why should you care?  Core values are the backbone that supports a company’s...