Here are four strategies for infusing your organization with greater optimism:
Be Aware of Negativity: Take action when you see negativity start to spread: When you notice your people harping on negative situations, help them change their state to break the rumination cycle. Consciously foster positive experiences to counteract the negative ones. Use humor whenever appropriate.
Celebrate Every Win, Big or Small: When your team experiences a victory, celebrate it. When someone does something positive or acts in alignment with your core values, give it attention. Encourage your team to celebrate wins of every size. Savoring positive experiences helps counteract the brain’s tendency to ruminate and overanalyze negative events. Celebrating even small wins helps you build positive momentum. On-the-spot recognition goes a long way.
Ask Empowering Questions: When you’re brainstorming with your team, it’s easy to focus on what’s wrong with an idea. Cultivate “value sensitivity” by asking people questions like: “What’s great about this idea?” “What can we leverage here?” “How can we build on this idea?” “What can we learn from this?”
Always End on the Positive: When giving feedback to employees, many leaders have a tendency to leave things on a negative note instead of a positive one. Always end on a positive note that gives clear direction to build momentum. Feelings of shame and guilt hinder learning and performance. Compassion and support promote positive change.