Adaptive Moves: Small Changes, Big Results

Last week, we wrote an in-depth guide to leading during a crisisâhow they affect an organization and strategies to get through them. The advice also applies to any business situation involving a major change as, at their core, thatâs what crises are: situations of significant change.
One of the keys to navigating a crisisâor a big changeâis what organizational psychologist Edgar Schein calls adaptive moves. In Scheinâs words:
By calling them âadaptive,â I am emphasizing that they are not solutions to âthe problemâ but actions intended to improve the situation and elicit more diagnostic data for the planning of the next move. By calling them âmoves,â I am again emphasizing that they are small efforts to improve the situation, not grand plans or huge intervention.[1. Edgar H, Schein, Humble Consulting: How to Provide Real Help Faster, 2016.]







![To be an effective leader, you have to be a really good listener. And, not to whatâs being said, but to whatâs not being said. You have to be really observant. That was a big transition for me: I went from being a scorer and a floor general to being a leader. And, that meant putting others first. That means not worrying about: Are you in rhythm? Are you playing well in this game? Are you ready to go? [It means going] to being: Are they ready? What can I do to help them be ready? Thatâs the big transition to make. Youâve gotta observe them, because they all have things they want to accomplish as individuals. And, as. Leader youâre like, âOkay, what are those things?â And, how can I help them accomplish that within the system, the structure that we are trying to do collectively. âKobe Bryant](http://cultbranding.com/ceo/wp-content/uploads/2020/02/Leadership-Leaders-Kobe-Bryant-1024x643.jpg)
