Hey Brand Builders, Have you ever wondered how to make your brand come to life in a way your audience can step into?  Netflix has nailed it with Stranger Things.  The magic isn’t just on-screen—it’s now in real-life experiences and retail locations where fans can dive into the...

https://youtube.com/shorts/lpVw6PjcnHg?feature=share We have all been taught that saying “thank you” is just good manners, but recent research in social psychology reveals that these two simple words have a much more profound impact.  Expressing gratitude goes beyond politeness—it plays a crucial role in building and maintaining social relationships. This...

In the business world, where strategies and market forces often take center stage, the essence of personal touch and sheer hard work can sometimes be overlooked.  However, there are exemplary leaders whose journeys illuminate the power of being deeply personal and exceptionally hardworking.  These qualities resonate profoundly...

Here are a few brand loyalty killers: 🛑 "That's our policy." 🙅‍♂️ "There's nothing I can do." ⏳"You'll have to wait." 🤷‍♀️ "I don't know." 🚫 "It's not my job." 😠 "You're wrong." 🏢 "That's not my department." 🔄 "You'll have to speak to someone else." 💸 "You'll have to pay extra for that." 🙅‍♀️...